Main Responsibilities
- Support the Restaurant Manager in the day-to-day operations of the restaurant and bar
- Manage your own service station while ensuring smooth service in accordance with service standards and quality guidelines
- Support the leadership, motivation, and development of the service team
- Assist with staff scheduling and the coordination of team deployment within the restaurant
- Ensure outstanding guest satisfaction through professional guest care and effective complaint handling
- Drive upselling initiatives, support revenue growth within the restaurant, and contribute to the development of the wine list, bar menu, and beverage selection
- Organize and manage table reservations in the absence of the Restaurant Manager
- Assist with ordering supplies and monitor deliveries and inventory levels
- Conduct daily team briefings and support training sessions and knowledge sharing within the team
- Work closely with the kitchen, bar, front office, and other hotel departments
- Take responsibility for the restaurant operation in the absence of the Restaurant Manager
